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Privacy Policy

How London School of Accountancy & Finance collects, uses and protects your personal data.

Last updated: 29 October 2026

This policy explains how we handle the personal data of visitors of this website, of people who contact us or fill in our forms, and of our applicants and students. It applies to www.lsafglobal.com, our online forms, the LSAF student portal and our campuses and events.

1. Who we are

London School of Accountancy & Finance ("LSAF", "we") is operated by PT Edu Sinergi Indonesia, Mall of Indonesia, Italian Walk Block B No. 36, Kelapa Gading Square, Jl. Raya Boulevard Barat, Kelapa Gading, Jakarta 14240, Indonesia.

PT Edu Sinergi Indonesia is the controller of the personal data described in this policy and processes it in accordance with Law of the Republic of Indonesia No. 27 of 2022 on Personal Data Protection (UU PDP) and its implementing regulations.

2. Personal data we collect

  • Contact details you give us in our forms, by WhatsApp, email or phone, or at our campuses and events: name, title, email address, phone or WhatsApp number, school or company, job position and city.
  • Information about your studies: level of education, programme of interest, campus, intake, previous qualifications and the documents needed for admission, exemptions and exam registration.
  • Student records: enrolment, class attendance, assignments, exam entries and results, certificates, and your use of the student portal and the online learning platform.
  • Payment information: invoices, instalments and payment confirmations. This website does not ask for or store card numbers.
  • Technical data: IP address, browser type, pages visited and cookies (see section 10).

3. Why we use your personal data

  • To answer your enquiries, send you the brochure you request and contact you about the programme you are interested in - based on your consent.
  • To handle your admission, enrolment, classes and exam registrations with the professional bodies and partner universities, and to issue invoices and receipts - to perform our agreement with you.
  • To inform you about new intakes, programmes and events - only when you have agreed to it. You can withdraw this consent at any time.
  • To meet our legal obligations, for example accounting and tax records.
  • To keep our website and systems secure and to improve our services - our legitimate interest.

4. Who receives your personal data

We do not sell your personal data. We share it only when it is needed:

  • With professional bodies and partner universities, such as ACCA, ISCA, Oxford Brookes University and the University of London, when you register for their qualifications, exams or degree programmes.
  • With service providers that work for us (hosting, email, online learning platform and payment services), bound by confidentiality.
  • With government authorities when the law requires it.

5. Transfers outside Indonesia

Some recipients, for example ACCA in the United Kingdom or ISCA in Singapore, are located outside Indonesia. We transfer personal data abroad only as permitted by UU PDP: to countries or organisations with an adequate level of protection, with appropriate safeguards, or with your consent.

6. How long we keep your personal data

We keep personal data only as long as it is needed for the purpose for which it was collected. Student and financial records are kept for the period required by law. Afterwards the data is deleted or anonymised.

7. How we protect your personal data

We use technical and organisational measures to protect your personal data: access limited to authorised staff, encrypted connections (HTTPS) and regular backups. If a personal data breach occurs, we will notify you and the authorities as required by UU PDP.

8. Applicants under 18

For applicants under 18 years of age we process personal data with the consent of a parent or legal guardian.

9. Your rights

Under UU PDP you have the right to:

  • get information about how we process your personal data;
  • access your personal data and obtain a copy;
  • correct or update your personal data;
  • ask us to stop processing, delete or destroy your personal data;
  • withdraw your consent;
  • object to decisions based only on automated processing;
  • ask us to delay or limit the processing;
  • receive your personal data in a commonly used format;
  • claim compensation for a violation of the processing of your personal data.

To use these rights, contact us as shown in section 11. We may ask you to confirm your identity first.

10. Cookies

Our website uses cookies that it needs to work (session, language choice, forms) and, where enabled, cookies that measure visits. You can block or delete cookies in the settings of your browser; some functions of the website may then not work.

11. Contact us

For questions about this policy or about your personal data, contact us at info@lsafglobal.com, by phone at +62 21 2936 4793 or at our head office in Kelapa Gading, Jakarta.

12. Changes to this policy

We may update this policy. The latest version is always published on this page with the date of the last update.